CURRICULUM VITAE
Stuart Grant Neville
EdUCATION
Scottish Higher National Certificate – Electronics & Electrical Engineering (I)
Scottish Higher National Certificate – Data Processing (I)
Scottish Ordinary National Certificate – Electronics & Electrical Engineering
Glasgow University Vocational Courses – including: Mechanical and Electronic Engineering, Electronics, Physics, Radiation, Photography & Glass-blowing
Higher Grade – English, Physics, Geography.
Ordinary Grade – English Literature, English Language, Mathematics, Arithmetic, Economics, Geography, Physics, Chemistry, French, Engineering Drawing, Applied Mechanics.
Specialisation
Analysis, design, programming & systems implementation.
“Hands-on” Technical Project Management & Direction.
Systems & Database Architecture & Design. 
Accountancy, Banking, Credit Card & Insurance Systems.
Sales & Marketing.
Business acquisitions.
System & Data Migration.
Troubleshooting and systems strategy.
summary of experience
I have worked in, and have been exposed to, most areas of the IT industry for 30 years. I also have extensive experience in most main-stream programming languages and techniques.
I consider myself a forward-thinking developer and a quick, eager & capable learner. My expertise lies in the identification and application of emerging technologies and their use, while retaining a good understanding of business needs. I am equally comfortable working on my own, as a member of a team, with the end-user population or at board-level.
I have experience of the full product life-cycle, am very much “hands-on” and have managed small to medium sized projects with focussed teams. I am diligent and always consider the customer, the importance of speed of service and accuracy of information.

employment history
Self Employed.			June 2005 – date	
Consultant
I started trading under my own name – designing, developing and implementing Microsoft Access, VB & SQL*Server databases and web site enhancements for various customers.
Current and recent projects include data manipulation, Image processing & indexing, providing web-based storage & retrieval for clients such as ING, BMW, Cromwell Hospital, IPF, Vision Express, Ealing Music Services and the GrapeDebate amongst others.
During this time, I worked closely with a colleague on a C#, .NET & SQL*Server web deployment for an IFA – primarily in the analysis, design, testing, UAT and liaison with the customer. Accordingly, I was exposed to .NET technology and, as a result, am keen to extend my skill base.
Technologies: SQL*Server, Oracle, VB, Microsoft Office, HTML, ASP, etc.

KPMG LLP.			July 2001 – June 2005	
Analyst / Developer
Responsible for the support, maintenance and development of the National Accounting and Time Recording System serving thousands of users, I worked closely with senior finance department staff performing analysis, design, coding and implementation for projects such as the “Sentinel” system to ensure SEC compliance. Because the business was dynamic, radical changes were made in short time-scales – with attendant repercussions that could detrimentally affect many of KPMG’s core systems. Accordingly, I had to work closely with other departments and third party vendors – such as PeopleSoft and Siebel. 
I performed a migration of all the CQCS code, Unix scripts & data whilst liaising with third parties to implement an extension to the capacity of the file-handler. Ensuring that everything was lodged in VSS.
Technologies: SQL*Server, Oracle, VB, UNIX shell scripting, CQCS, etc.

ImagePro Ltd.	November 2000 – July 2001	
Technical Manager
My work involved the development of various image-processing & storage solutions for clients such as RBS, Amex, hospitals and governmental departments. Scanning, storage, retrieval, indexing and forms processing was the main business. Reporting to the board, I worked closely with the clients, third parties, development, operational & shop-floor staff.
Being a bureau, my work involved interfacing captured data with clients’ systems, either by FTP, direct transfer or using the likes of CICS.
Technologies: VB, Access, SQL*Server, Mainframe, etc.

DCSL – Freelance/Consultancy.	June 1993 – November 2000	
Working closely with DCSL – a software house dedicated to the supply of systems and services to a wide range of clients – I was hired to provide core skills in the mid-range and mainframe market. I worked on specific assignments, summarised below:
Data General Corporation – Systems Consultant (1998- 2000)
On site at ADT Fire & Security

■	Managed the acquisition of eight businesses, ensured financial reconciliation and data integrity. Involved close liaison with 3rd parties at business and technical levels.
■	Completed Y2K compliance – performed in-house, saving £100,000.
■	Migration of 500+ user system from Warrington to Camberley: Operating environment, application software, data and network infrastructure.
■	Migration from Legacy DG system to the AS/400 platform: Data selection, mapping and transfer.
■	Working closely with the Sales & Marketing and Finance departments: Data extract & detailed reporting.
Technologies: AOS/VS, INFOS, COBOL, MS Office.
The SEMA Group – Systems Consultant (1997 – 1998)
My duties and responsibility included: 

■	Definition and design of a comprehensive backup and restore mechanism for the o/s, application & database.
■	 Strategy to ensure data and application code integrity.
■	Troubleshoot software, hardware and networking issues. Dealing with non-English speaking staff. 
■	Due to my experience, I was given the Oracle DBA role until a permanent one could be hired.
Technologies: Unix, CQCS, Oracle, MS Office, Exchange.
EDS Cheque Processing – Systems Consultant  (1995 – 1997)
EDS and the RBS formed a joint venture cheque-clearing service. I was hired to design and implement a comprehensive Billing System. During analysis, it was determined that this system was also to be used to manage SLA and MIS reporting requirements. 

■	Designed and implemented a system to acquire data from diverse sources in the process – electronic and manual. 
■	Devised a statistical mechanism monitoring throughput, distribution, delivery, enquiry handling, returns and adjustments.
■	Detailed billing information was stored and calculated at bank, branch and process level.
Technologies: Access, VB, DB2, COBOL, etc.
PHH Europe – Systems Consultant (1995)
A data warehouse containing historical information on all aspects of vehicle management was being constructed. The data was extracted from the IBM mainframe and stored in the  warehouse. I was hired as a consultant to provide technical support and “end-user computing” education.
Technologies: Mainframe COBOL, Solaris, CQCS, Sybase.
Hewlett-Packard – Systems Development (1994)
The  “Golden Helix Award” for excellence in healthcare. I performed an investigation into the viability of making these submissions, publishing the results and cross-references from healthcare and medical research on the internet and CD-ROM.
The Data General Corporation – Consultant (1994)
I was hired to develop a pan-European telesales system. Working closely with the Sales & Marketing team, I devised a system that allowed the sales team to process the sales leads through quotation by facsimile, email and letter to completion of the sale.
Livingston Hire – Systems Consultant (1993)
I was employed by the Operations Director to provide strategic, technical and applications support until permanent staff could be hired. During this time, I was tasked with the design and implementation of a comprehensive database mailing system. 
Healey and Baker – Migration Consultant (1993) 
I performed the migration of several bespoke systems from legacy CQCS and COBOL systems on DG and UNIX systems to OS/2 and Lotus Notes in very short time frames.

BUPA.	August 1990 – May 1993	
I was hired by the Sales & Marketing Director to perform a feasibility study on the viability of a telesales system that BUPA had acquired. Subsequently I developed a comprehensive system supporting the field sales teams which became the foundation of a system that now supports the progression of company-wide sales leads through to the booking of new business and membership. I oversaw the evolution of the original PC-based system into a comprehensive one. This evolution is outlined below.
Sales and Marketing – Systems Consultant (1992 - 1993)
Directing a team of up to six people, I developed and extended the “Model Office” (qv) delivering a comprehensive system taking enquirer to application. The system front-ends the mainframe – achieving faster turnaround, better accuracy and lower staffing levels. Five legacy systems were replaced, consolidating application and data. Enquiry handling and fulfilment were brought in-house necessitating the migration and consolidation of enquirer and sales lead data from external bureaux.
I devised a “one-stop shop” for sales channel monitoring, campaign management, enquiry handling and fulfilment, lead generation and distribution, sales support, commission calculation and the final booking of new business and production of membership packs.
Working closely with the marketing department, I provided detailed statistics and demographics - this being the first time BUPA’s marketing department had access to such information.
 “Model Office” – Systems Manager (1991 – 1992)
I was hired to devise a flexible support system allowing BUPA to prototype and launch new products and manage their UK-wide TV and press advertising campaigns.
RAD techniques were used in a structured environment allowing BUPA to monitor the effectiveness of new products and react quickly to changing trends.
Telephone Strike Ltd. - Systems Architect (1991)
TSL were formed to manage the inbound call handling resulting from BUPA’s national TV advertising campaign. TSL booked, processed and fulfilled the enquires and distributed the leads to the sales force.
I devised, implemented and managed the system to process these enquiries. Working very closely with the management team the project had to be completed within very short time frames; given the nature of the project, the system had to be simple, robust and stay within the limited budget. During the campaign over 20,000 enquiries were processed in several days.
BUPA Telesales – Systems Consultant (1990 - 1991)
BUPA acquired a UNIX-based system to manage the in-house telesales operation. This had lain fallow for months with neither direction, nor support. I was hired to perform a study of the viability of continuing with the project.
I instigated a full-scale, hands-on test involving IT staff, business users and the vendors. This involved managing and organising the installation of the computer system, connections to the mainframe, volume & stress testing and compiling a plan of action and recommendations.
Following a successful trail, I was retained to oversee the implementation and provide technical and strategic direction and training for the small systems team and the telesales operators.
Tax Relief Project – Systems Consultant (1990)
Government rules changed and Tax Relief on Private Medical Insurance became eligible for the over 60’s. On this short project I provided systems and strategic support to the management team as well as performing data analyses and an element of project management. 

Storecard Ltd	July 1988 – July 1990	
Technical Consultant

■	Transfer of the portfolio of 500,000+ credit accounts from Citibank’s mainframe to Experian. 
■	Developed Mothercare Privilege card, integrated with the core system. 120,000 members administered by one employee. 
■	Managed the physical transfer of the system and data from London to Southampton. 
■	Instrumental in developing a data warehouse of customer profiles, spending patterns and historical financial data. Providing features not available from the bureau. 
■	Installed and managed communications links between Storecard and the bureau
■	Implemented an operator-free environment.
■	Installed and managed the Electronic Office providing email and documentation management.

Citibank Savings	February 1985 – June 1988	
Consultant

■	Migration from the legacy systems to a new mainframe environment.
■	Providing technical direction and support for a team of over 50 developing a new database access tool and development environment.
■	Technical support and strategy.
■	Preparation and publishing rate tables.
■	Technical management of the acquisition of business from clients including: Allders, Burtons, Marks & Spencer & Storehouse

Express Dairies	April 1984 – February 1985	
Technical Manager
Hired on contract to stand in as Technical Manager until a permanent member of staff was recruited. Duties and responsibilities included:

■	Systems management, ensuring a 24 hour operation of the Data General systems.
■	Network management including the implementation of a Packet SwitchStream network.
■	Evaluation, selection and implementation of software and hardware.
■	Technical support & direction.

Citibank Savings	December 1980 – April 1984	
Senior Analyst/Programmer

■	Technical support for the data centre staff.
■	Application development in COBOL, FORTRAN and Assembler.
■	Design and implementation of a new statements sub-system, providing the opportunity for Sales & Marketing to target customers and raising several million £’s of income.
■	Bulk credit card production – managing the “recarding” of hundreds of thousands of customers.
■	Technical and strategic support for the data migration of acquired portfolios.
■	Definition and implementation of electronic data interchange mechanisms.

MAPP Computer Facilities	April 1977 – December 1980	
Resources Manager
I was responsible for the interview, appraisal, selection and placement of contract and permanent staff.
I also undertook feasibility studies, project management, sales team support and client liaison.
Analyst/Programmer

■	The Rank Organisation – Butlin's holiday reservation & booking	
■	Rank Taylor Hobson – FORTRAN compiler optimisation
■	IAL (Cap Gemini) – Police & Fire Brigade command and control.
■	IAL (Cap Gemini) – Personnel system and job tracking
■	International Stores – Project management: Stock Control, Ordering &  Distribution
■	Blundell Permoglaze – Stock Control & Forecasting
■	NEBSS (City & Guilds) – Examination results monitoring
■	Star Computers – Staff Training

Glasgow College of Technology	1975 – April 1977	
Computer Technician
I managed the “time-sharing” system used by all departments. I also provided technical consultancy for staff and students and was involved in several research projects.

University of Glasgow	1971 – 1975	
Technician
My duties ranged from routine servicing and maintenance to the design, building and testing of computer controlled equipment. My first exposure to computing was writing diagnostic software to test hardware I had designed and built.